Refund Policy
GENERAL:
This Refund Policy outlines the terms under which SQUIRRELS LEARNING (“Company”, “we”, “us”, or “our”) provides refunds for courses and services purchased on our Platform.
By purchasing any course or service, you agree to this Refund Policy.
DIGITAL PRODUCTS:
All courses and educational content offered on the Platform are digital products.
Once access is granted, the content is considered consumed or accessible, and therefore refunds are limited.
REFUND ELIGIBILITY:
You may be eligible for a refund under the following conditions:
- You request a refund within X days of purchase (recommended: 3–7 days)
- You have not completed a significant portion of the course
- No certificate has been issued
- No misuse or policy violation has occurred
NON-REFUNDABLE CASES:
Refunds will not be provided in the following cases:
- Course has been substantially completed
- Certificate has been generated
- Request made after the allowed refund period
- Change of mind after accessing content
- Failure to complete the course
- Technical issues not reported to support
PAYMENT ISSUES:
If you experience:
- Duplicate payments
- Failed transactions with amount deducted
Please contact us immediately. Verified cases will be refunded.
REFUND PROCESS:
- Submit your request via email to our support team
- Include your registered email ID and transaction details
- Refund requests will be reviewed within 5–7 business days
REFUND METHOD:
- Approved refunds will be processed via the original payment method
- Processing time may vary depending on your bank or payment provider
RIGHT TO MODIFY:
We reserve the right to:
- Modify this Refund Policy at any time
- Approve or reject refund requests at our discretion
CONTACT INFORMATION:
Company Name: SQUIRRELS LEARNING
Email: support@squirrelslearning.org
QUERIES:
For any refund-related questions, please contact us using the details above.