Privacy Policy
GENERAL:
SQUIRRELS LEARNING (referred to as “Company”, “we”, “us”, or “our”) operates a learning management platform accessible via its website and related services (“Platform”), where users can access courses, educational content, and related services (“User”, “you”, or “your”).
This Privacy Policy, along with our Terms & Conditions, governs how we collect, use, manage, and protect your personal data in accordance with applicable laws.
We take your privacy seriously. If you do not agree with any part of this policy, we advise you not to use the Platform.
INTRODUCTION:
SQUIRRELS LEARNING is committed to safeguarding your privacy. This policy explains how we collect, use, disclose, and protect your information when you use our Platform or services.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or system updates. Any changes will be posted on our Platform.
Please read this policy carefully to understand how your data is handled.
DATA SECURITY:
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or disclosure.
- Access to your data is restricted to authorized personnel only
- All authorized personnel are bound by confidentiality obligations
- We use secure systems to store and process your data
If you suspect any unauthorized access or misuse of your data, please contact us immediately.
TYPE OF INFORMATION COLLECTED:
The information you provide must be accurate and up to date. You may request updates or corrections at any time.
We may collect the following types of information:
- Contact Information
Name, email address, phone number, and location - Account Information
Login credentials, profile details, and user preferences - Payment Information
Transaction details, payment method, and billing data (processed securely via payment gateways) - Educational Data
Course enrollments, progress, assessments, certifications - Technical Information
IP address, browser type, device details, cookies, and usage data
USE AND DISCLOSURE:
Your information is kept confidential and is used only for purposes such as:
- Providing and improving our learning services
- Managing your account and course access
- Processing payments and transactions
- Communicating updates, notifications, and support
We do not sell or trade your personal data.
We may disclose information:
- To comply with legal obligations
- To protect our rights or prevent fraud
- When required by government authorities
Minors:
Our Platform is not intended for users under 18 years of age. We do not knowingly collect data from minors. If such data is identified, it will be deleted.
ACCESS AND CORRECTIONS:
You are responsible for ensuring your information is accurate and up to date.
You may request:
- Access to your data
- Corrections or updates
- Deletion of your account
THIRD-PARTY LINKS:
Our Platform may contain links to third-party websites or services.
- These third parties operate under their own privacy policies
- We are not responsible for their data practices
You acknowledge that any interaction with third-party platforms is at your own risk.
COOKIES AND OTHER TECHNOLOGIES:
We use cookies and similar technologies to:
- Improve user experience
- Analyze platform usage
- Enhance performance
When you use our Platform, we may collect:
- IP address
- Browser type
- Device information
- Referring URLs
You can disable cookies through your browser settings, but this may affect functionality.
PLATFORM SERVICES:
We strive to provide high-quality educational content and a reliable learning experience.
SECURE PAYMENTS:
We use secure and trusted payment gateways to ensure safe transactions.
REFUND & ACCESS POLICY:
Courses and services may be subject to specific refund or access policies, which will be clearly defined on the Platform.
COMPLAINTS:
If you have any concerns about your privacy, please contact us via email with full details of your complaint.
We will review and resolve issues as per our internal procedures.
CONTACT INFORMATION:
Company Name: SQUIRRELS LEARNING
Email: support@squirrelslearning.org
Phone: (optional)
Address: (add if required)
QUERIES:
For any questions regarding this Privacy Policy or your data, please contact us using the details above.